Security and Governancy

Backup & Restoration

• Daily full and incremental backups

• Data replicated across AWS data centers (France/Ireland)

• RTO/RPO in line with healthcare requirements

Change Management

• 15-day Agile cycles, strict QA

• Full traceability (Git, logs, rollback)

• Proactive monitoring & automated testing

Continuity & Availability

• Auto-scaled infrastructure, automatic restart

• Logging of critical requests

• Regular restoration testing

Incident Management

• Classification, detection, and 24/7 escalation

• Customer notification within 4 hours, reports provided

• Post-mortem analysis and continuous improvement

See the full Governance & Continuity dossier.